My friend Sal writes code for Apple Computers. I knew him a long time ago when we lived in the same town.
Sal was always frustrated by how little I knew about computers and the internet. He’d often say things that confused me.
I’d say, “I don’t get it.”
Then he’d say the exact same thing over again. Only this time he’d shout. As if volume was the issue.
Now that my career is entrenched in the on-line world – I get asked for advice a lot. Sometimes I assume that everyone knows the stuff I know.
But many people don’t!
So if you are one of the fully-entrenched-on-line-craziness people, then ignore this article. You’re way beyond it!
But for those of you who still use IE6, have an aol address, and don’t know what a “web browser” is — here are six basic on-line tips.
It might be tempting to think (as I used to) that it’s not important – because you don’t run a web business, or because you’re too young (or old) for this stuff.
However, some basic on-line skills will improve your productivity, your presentation, and your creative success.
So, sit back and let me show you six quick tips that helped me along the way.
(I promise not to shout.)
1 – Evaluate your email address
If you have your own website – then make your email address match your domain name. (For instance, dick@dickcheney.com.) It’s easy to remember, and it’s professional. Avoid email address like, artist-grrrl@hotmail.com. This screams “amateur” to people who might potentially work with you. Any WebGuy can create an email address from your domain name.
If you DON’T have a website – then create a memorable email address without lots of dots and underscores and numbers. My favorite free email system is Gmail. Gmail is Google mail. Go to google.com, and click on the “mail” link. Set up is easy.
Note: If you still hear the words, “You’ve got mail,” when you get email – then, my friend, it’s time to join us in the new millenium. Get a gmail account.
2 – Write easy emails
If you’re writing ANYTHING that will be viewed on a computer screen – then always use small paragraphs with space between them. (Notice how I write this blog!) And if you’re writing to anyone who’s not a close friend, keep your emails brief and to the point.
I get LOTS of email. The ones with small paragraphs get read first. Why? Because I know the writer is thinking of ME as the reader. I know she is professional, and I trust her instantly.
3 – Practice Email Etiquette
Begin your emails with a greeting. For instance, “Hey NAME, I hope this finds you well.”
The immediacy of email makes it easy to fire away without a thought. A greeting makes the reader feel connected.
Similarly, don’t take emails too personally. If someone sends you a seemingly gruff email, take some time to breathe and get centered before responding. Email works better when we take responsibility for our reactions to it.
Also, don’t take it personally if someone doesn’t answer you. More and more email addresses get sent to spam folders these days. (Mine sure does!) Also – some are having a harder time keeping up with the amount of email they get!
4 – Get a good Web Browser
A Web Browser is what gets you on-line. Like Internet Explorer. (And if you have Internet Explorer 6, then you might be excited to know that an update came out, oh, in 2006…!)
The best web browser, according to many, is Firefox. (For Mac or PC.) Firefox is better than IE on security, pop-up blocking, downloading, speed, and appearance. Go to www.getfirefox.com. It’s very easy to download – and you can put it right on your desktop or your dock.
5 – Get a good search engine
When you open your Web Browser, what’s the first page on your screen? This is most likely the Search Engine you use. It’s where you search for stuff like, “Dog Bakeries, NYC.”
I recommend Google above all other search engines.
I also recommend that you set your Web Browser to open to Google. This is called iGoogle – and you can customize it and personalize it with different themes and gadgets.
Click here to watch a great tutorial on how to do this.
6 – Use RSS
RSS stands for “Really Simple Syndication.” It’s how you “Subscribe” to your favorite blogs and other stuff.
Take this blog, as an example.
In the left sidebar – there’s an orange icon that says, “Subscribe.”
Click on that.
You can add the blog’s “feed” to your Google homepage, as directed. The blog’s last three articles will appear in the window – and you can see if it has been updated without having to visit the site. You can do this with any blog.
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And there you have it. A few basics to make life easier for you. Most of this stuff is just about experimenting to find what works for you.
Feel free to add any other ridiculously simple tips that have helped you uplevel your online success.
(Don’t shout though!)
Add to del.icio.us
Stumble It!
Subscribe to this feed
Digg it







{ 15 comments… read them below or add one }
Here’s a basic mistake that’s easy to make. I moved a couple years ago, and forgot to update my contact info with my web host (the company that puts my web site on the internet). My account auto-renewed each year with a credit card number they had on file.
A few months ago, that credit card number expired.
So now my web site is down because my old credit card number didn’t work and my web hosting company wasn’t able to contact me because my contact info was obsolete. Ugh.
Do as I say, not as I do. Keep all your contact info and credit card info current!
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Thanks Barbara!
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christine,
thanks for the rss feed info and the advice not to take an email personally.
It would be great not to take anything personally! It’s something I’ve been working on for awhile and am getting there. can you imagine how peaceful that would be? Otherwise, it’s a reaction to reaction to something that maybe wasn’t even intended. I keep saying to myself, “smooth it out, smooth it out.”
g.
dare to be different!
dare to be you.
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guilietta – i’m here to tell you that you really can get to a place where you don’t take anything personally! (Or, ALMOST anything!)
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Hi Christine,
(good start, yes!!). Well if this were an email…
“I know she is professional, and I trust her instantly.” — hey, what about me, Christine?? (I’m sorry…just having fun with this post today!)
My humble addition – if you see something on the Internet that seems too good to be true…it probably is. Steer clear.
Have a great weekend!
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Another great browser is Flock (www.flock.com), which runs on Firefox code, so it has the same great features as Firefox, but because it’s the “social web browser,” it has great features to plug into your Facebook, Twitter, Flickr, etc. accounts to keep you connected to friends. There is a “people” sidebar that shows constant friend updates.
It’s a great tool if you use a lot of different social media sites, for personal or professional use. Flock is a great way to stay connected.
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Thanks Holly!
And Lance – well, all you have to do is imagine growing up with “him” and “he” language your whole entire life – and being a girl. So, switching it up is my attempt to even things out just a bit!
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Okay…I set myself up for that one, didn’t I?!?!?
To all the fine ladies who frequent these awesome pages, we are all equals in my book!
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Hi Christine, I recently sent an email addressing some problems and solutions to the head of a company. He appreciated it and in his reply copied quite a few others. I thought it was fine that he copied his reply. However, since it also included my original email which I wrote to just him…wasn’t that breaking email etiquette? Or, should I not have taken that so personally? Thanks for your thoughts.
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Sometimes it is just great to stop and tell the blog owner that we like their blog.
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Good morning, Christine.
I couldn’t agree more about the email addy issue. Recently our company posted a job ad in the local paper, which also publishes the ad on monster.com. I can’t begin to tell you the email responses received with addresses like ‘restlessheart’ or ‘partygrrrl.’ With all the free accounts out there, it is so easy to have any number of unique email addresses for every part of one’s life; an email address with your full name in it, and used only for submitting resumes, is lightyears towards professional. (And if you can’t submit what the adv requests, you can’t follow directions once you get here!) Here’s to Gmail!
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I’m with WILL!!
Just thanking you for a great blog, Christine! This smile’s on me!! Have a wonderful day-
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Diane -Anytime that you write an email, you need to write it with the expectation that your email could be forwarded on to others. I think that this is a very common practice.
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Diane – I think privacy is really going out the door these days. So is paying for music! Janene is right – email is forwarded all the time — unless you specifically state in your email that it’s NOT okay to pass it along.
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@Diane, and even then don’t count on it. When writing e-mails, just keep in mind the e-mails that were in the news after the Enron debacle. If you _really_ don’t want the public to know, don’t write it. (you know, things like ‘my sister’s husband and I are meeting in the poconos this weekend’!) if it’s something you just wouldn’t rather shout across the room (honey, we’re out of condoms. could you pick some up on the way home;-) ) then it’s probably worth the risk.
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